https://returns.traveldata.page/
TRAVEL DATA
13820 NE Airport Way
Suite #K298404
Portland, OR
97251-1158
Lastly, you'll need to cancel your subscription to discontinue recurring billing. You can learn how to cancel by viewing this article: https://traveldata.tawk.help/article/how-do-i-manage-my-subscription-options
You can print a shipping label via the USPS website to save on postage, as well as scheduling a pickup to avoid a trip to the post office here:
Once we receive your equipment, your refund will be issued in accordance with our return policy, typically within 3 business days of delivery.
All returns are photographed completely upon delivery by the third party receiver. Damaged, defective, and missing pieces will result in reduced or no refund.
Refunds based on the sub-total of your itemized invoice as seen on your 'Order Complete' email.
Term | Refund Options | Fees |
Within 3 days of date of delivery | Equipment: Full Refund; Data Plan: Full Refund; Shipping: No Refund | None |
After 3rd day of date of delivery | Equipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund | 4% Processing, 20% Restocking |
Anytime After 30 days of date of delivery | Equipment: Restocking Fee; Data Plan: Prorated current cycle only; Shipping: No Refund | 4% Processing, 40% Restocking |
Article Changelog:
March 1, 2020 - clarified terms
April 10, 2021 - added new return link, updated return shipping address