Return My Equipment for Refund
Receive an RMA Number for your return:
Per our Terms and Conditions, it is the customers responsibility to cancel their recurring subscription. The customer is always in full control of their subscription, and Travel Data is not responsible for additional billing if subscriptions are not cancelled. You will receive a confirmation email immediately upon cancellation - if you do not receive a confirmation email, you did not cancel your subscription.
You can print a shipping label via the USPS website to save on postage, as well as scheduling a pickup to avoid a trip to the post office here:
Do not ship your return until you have an RMA number. Items received without an RMA number will be refused by the receiving company.
Once we receive your equipment, your refund will be issued in accordance with our return policy, typically within 3-7 business days of delivery.
All returns are photographed completely upon delivery by the third party receiver. Damaged, defective, and missing pieces will result in reduced or no refund.
Return Shipping Address:
Travel Data
#1031
371 Putnam Pike STE 230
Smithfield, RI 02917
Refund Terms:
Refunds based on the sub-total of your itemized invoice as seen on your 'Order Complete' email, and days count as the day your USPS tracking number shows delivered to your address, and the day the USPS "Accepts" and scans your return into their system. Starting an RMA is not the start date of the terms listed below.
| Term | Refund Options | Fees |
| Within 10 days of date of delivery | Equipment: Full Refund; Data Plan: Full Refund; Shipping: No Refund | None |
| After tenth day of date of delivery until 45th day | Equipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund | 25% Equipment Restocking Fee |
| Anytime After 45 days of date of delivery | Equipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund | 50% Equipment Restocking Fee |
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