Return My Equipment for Refund

Return My Equipment for Refund

Receive an RMA Number for your return:

First, email [email protected] for your RMA number. 
Next, you'll need to cancel your subscription to discontinue recurring billing. You can cancel by using the links in your account dashboard, if you need assistance,  see this article:

Per our Terms and Conditions, it is the customers responsibility to cancel their recurring subscription. The customer is always in full control of their subscription, and Travel Data is not responsible for additional billing if subscriptions are not cancelled. You will receive a confirmation email immediately upon cancellation - if you do not receive a confirmation email, you did not cancel your subscription. 

You can print a shipping label via the USPS website to save on postage, as well as scheduling a pickup to avoid a trip to the post office here:

Do not ship your return until you have an RMA number. Items received without an RMA number will be refused by the receiving company.

Once we receive your equipment, your refund will be issued in accordance with our return policy, typically within 3-7 business days of delivery. 

All returns are photographed completely upon delivery by the third party receiver. Damaged, defective, and missing pieces will result in reduced or no refund. 

Return Shipping Address:

Travel Data


371 Putnam Pike STE 230

Smithfield, RI 02917

RMA #___________

Refund Terms:

Refunds based on the sub-total of your itemized invoice as seen on your 'Order Complete' email, and days count as the day your USPS tracking number shows delivered to your address, and the day the USPS "Accepts" and scans your return into their system. Starting an RMA is not the start date of the terms listed below. 

TermRefund OptionsFees
Within 10 days of date of deliveryEquipment: Full Refund; Data Plan: Full Refund; Shipping: No RefundNone
After tenth day of date of delivery until 45th dayEquipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund25% Equipment Restocking Fee
Anytime After 45 days of date of deliveryEquipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund50% Equipment Restocking Fee

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