Return My Equipment for Refund

Return My Equipment for Refund

Take note of the order number either from the confirmation email, or your account dashboard - You'll need the order number to get started. 


Next, click this link to start the process and follow the prompts: 

https://returns.traveldata.page/ 

Lastly, you'll need to cancel your subscription to discontinue recurring billing. You can learn how to cancel by viewing this article: https://support.traveldata.page/portal/en/kb/articles/cancel-pause-restart-subscription


You can print a shipping label via the USPS website to save on postage, as well as scheduling a pickup to avoid a trip to the post office here: 

https://cns.usps.com/


Once we receive your equipment, your refund will be issued in accordance with our return policy, typically within 3 business days of delivery. 


All returns are photographed completely upon delivery by the third party receiver. Damaged, defective, and missing pieces will result in reduced or no refund. 

Return Shipping Address:

TRAVEL DATA

13820 NE Airport Way

Suite #K298404

Portland, OR

97251-1158

RMA #___________
Refund Terms:

Refunds based on the sub-total of your itemized invoice as seen on your 'Order Complete' email. 

TermRefund OptionsFees
Within 3 days of date of deliveryEquipment: Full Refund; Data Plan: Full Refund; Shipping: No RefundNone
After 3rd day of date of deliveryEquipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund4% Processing, 20% Restocking
Anytime After 30 days of date of deliveryEquipment: Restocking Fee; Data Plan: Prorated current cycle only; Shipping: No Refund4% Processing, 40% Restocking
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