My Router is Roaming in a carrier covered area

My Router is Roaming in a carrier covered area

About Roaming

If your router has been used in a area with little to no cellular coverage, it may have entered roaming mode, and connected to the strongest partner coverage. This is normal, and by design so that you have at least some internet connection in the most remote areas. However, your router may become stuck on the partner network, and when you re-enter better coverage on the Travel Data carrier network, your internet connection may remain very slow - as the router is still using the partner network. 
Follow the steps below to turn reset the roaming, and re-join the Travel Data carrier network: 

Check for Roaming

You can check to see if your router is roaming on the partner network by following the steps below. See the next chapter for steps to reset roaming and re-join the Travel Data carrier network. 
  1. Login to your routers control panel at: http://192.168.8.1
  2. Select the AT Command link at the bottom left of the screen (See highlight)


In the Shortcut dialog box, select the Operator Names choice, and then press the Send button


If your results are NOT  "T-Mobile", then you are roaming onto partner coverage. 

If you do not see T-Mobile in the results box, then you are roaming. See Reset Roaming below to try and re-connect to the Travel Data carrier network. 

Reset Roaming

  1. Login to your routers control panel at: http://192.168.8.1
  2. Select the AT Command link at the bottom left of the screen (See highlight)


  1. Next, ensure Manual Command is selected from the 'Shortcut' box, and enter this line exactly as it appears below - copy/paste for the best results: 
AT+QCFG="roamservice",0,1

Be sure there are no extra spaces before or after if you paste the test to the AT Command Box
  1. Press the Send button, wait one minute, and then you'll see an 'OK' message appear. 
Please be extremely patient! This may take up to 5 full minutes to complete! 
After 6 minutes, if your router has not restarted itself, you may restart the router by removing the power cord, OR by pressing the Reboot button at the top of the screen on the control panel. 


Once restarted, you may test the connection, and it will now be back to full available speed. 
    • Related Articles

    • How to Check if a Peplink Cellular Router Supports RemoteSIM

      1. Login to your routers control panel then 2. Go to Network (Top tab), then WAN (Left-side tab), and click Details on any cellular WAN. This will open the WAN Connection Settings page. 3. Scroll down to Cellular settings. If you can see the Remote ...
    • Interactive Smart Router Troubleshooter

      Please use our interactive troubleshooter to diagnose and resolve the most common technical difficulties with the 4G Smart Router. If the guide has not popped up, please use the chat widget at the bottom right of the screen. Once a chat is started, ...
    • TR200 Router Firmware Upgrade/Update

      To update the firmware Using your other internet connection source, download the latest firmware to your PC that you will connect to the TR200 being upgraded: https://firmware.traveldata.page/TR200S12UNISOCPLUSv632.bin Connect your computer to the ...
    • Configure your Cudy LT18 Router

      Who Is This Article For? Customers who may need to reference this article include:  Existing Customers who are changing from another device to the LT18 Device, and have NOT purchased their LT18 from Travel Data.  All Customers should follow the ...
    • Comparing your cellular phone to your cellular router

      Speeds vary widely depending on a number of factors, including distance to tower, and the available bandwidth at the tower you're connected to. Download speeds can range from 1Mbps to 40Mbps and Upload speeds can range from 1Mbps to 25Mbps.  We are ...