My Router is Roaming in a carrier covered area

My Router is Roaming in a carrier covered area

About Roaming

If your router has been used in a area with little to no cellular coverage, it may have entered roaming mode, and connected to the strongest partner coverage. This is normal, and by design so that you have at least some internet connection in the most remote areas. However, your router may become stuck on the partner network, and when you re-enter better coverage on the Travel Data carrier network, your internet connection may remain very slow - as the router is still using the partner network. 
Follow the steps below to turn reset the roaming, and re-join the Travel Data carrier network: 

Check for Roaming

You can check to see if your router is roaming on the partner network by following the steps below. See the next chapter for steps to reset roaming and re-join the Travel Data carrier network. 
  1. Login to your routers control panel at:
  2. Select the AT Command link at the bottom left of the screen (See highlight)

In the Shortcut dialog box, select the Operator Names choice, and then press the Send button

If your results are NOT  "T-Mobile", then you are roaming onto partner coverage. 

If you do not see T-Mobile in the results box, then you are roaming. See Reset Roaming below to try and re-connect to the Travel Data carrier network. 

Reset Roaming

  1. Login to your routers control panel at:
  2. Select the AT Command link at the bottom left of the screen (See highlight)

  1. Next, ensure Manual Command is selected from the 'Shortcut' box, and enter this line exactly as it appears below - copy/paste for the best results: 

Be sure there are no extra spaces before or after if you paste the test to the AT Command Box
  1. Press the Send button, wait one minute, and then you'll see an 'OK' message appear. 
Please be extremely patient! This may take up to 5 full minutes to complete! 
After 6 minutes, if your router has not restarted itself, you may restart the router by removing the power cord, OR by pressing the Reboot button at the top of the screen on the control panel. 

Once restarted, you may test the connection, and it will now be back to full available speed. 
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