Limited 30-Day Warranty

Limited 30-Day Warranty

Coverage

Travel Data provides a limited 30-day warranty for new cellular access equipment purchased from our website. This warranty covers defects in materials and workmanship under normal use.

Warranty Period

The warranty period begins on the day of delivery and lasts for 30 days.

Claim Process

To make a warranty claim, contact us at help@support.traveldata.page with your order number and a description of the issue. We may require photos or videos to assess the problem.

Warranty Services

If a defect is confirmed, we will, at our discretion, either:

  • Repair the defective equipment at no cost.
  • Replace the defective equipment with the same model or an equivalent model.
  • Refund the purchase price of the equipment.

Exclusions

This warranty does not cover:

  • Damage caused by misuse, abuse, or unauthorized modifications.
  • Damage caused by improper installation or maintenance.
  • Normal wear and tear.
  • SIM cards and consumable parts.

Limitation of Liability

Travel Data's liability is limited to the repair, replacement, or refund of the defective equipment. We are not responsible for any indirect, incidental, or consequential damages.

Contact Information

For warranty claims or inquiries, please contact us at help@support.traveldata.page.


    • Related Articles

    • Extended 1-Year Warranty

      Purchase Customers may purchase an extended 1-year warranty for an additional fee. This warranty extends the coverage of the limited 30-day warranty to one year from the date of delivery. Coverage The extended warranty covers defects in materials and ...

    • Exchange Policy

      We understand that sometimes the device you initially purchase may not be the perfect fit for your needs. If you wish to exchange your device for a different one, we are happy to accommodate your request, regardless of whether the new device is more ...

    • Return & Refund Policy

      Eligibility for Returns We accept returns of new cellular access equipment within 30 days from the day of delivery (see CMRA policy below). Equipment must be in its original condition, with all parts and packaging included. We do not accept returns ...

    • Terms of Service

      Introduction Welcome to Travel Data. By accessing or using our services, you agree to be bound by these Terms of Service. Please read them carefully. Service Description Travel Data provides internet services through leased or purchased equipment, ...

    • Privacy Policy

      Introduction Travel Data is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information. Information Collection We collect information when you register on our site, place an order, ...