Interactive Smart Router Troubleshooter
Please use our interactive troubleshooter to diagnose and resolve the most common technical difficulties with the 4G Smart Router.
If the guide has not popped up, please use the chat widget at the bottom right of the screen. Once a chat is started, you'll begin the interactive troubleshooting steps. You can easily request an agent at any time.
4G Smart MiFi - Sim Card Not Detected
4G Smart MiFi - Sim Card Not Detected: First, power off your 4G Smart MiFi by removing the power cord, and pressing and holding the power button until all the LED indicators are off. The sim card is located on the side of the device, below an access ...
TR200 Router Firmware Upgrade/Update
To update the firmware Using your other internet connection source, download the latest firmware to your PC that you will connect to the TR200 being upgraded: https://firmware.traveldata.page/TR200S12UNISOCPLUSv632.bin Connect your computer to the ...
Configure your Cudy LT18 Router
Who Is This Article For? Customers who may need to reference this article include: Existing Customers who are changing from another device to the LT18 Device, and have NOT purchased their LT18 from Travel Data. All Customers should follow the ...
My Router is Roaming in a carrier covered area
About Roaming If your router has been used in a area with little to no cellular coverage, it may have entered roaming mode, and connected to the strongest partner coverage. This is normal, and by design so that you have at least some internet ...
How to Check if a Peplink Cellular Router Supports RemoteSIM
1. Login to your routers control panel then 2. Go to Network (Top tab), then WAN (Left-side tab), and click Details on any cellular WAN. This will open the WAN Connection Settings page. 3. Scroll down to Cellular settings. If you can see the Remote ...