Cancel, Pause, Restart Subscription

Cancel, Pause, Restart Subscription


Most customers who have now migrated to our new billing platform can manage their subscription by logging into their account and selecting the subscription tab.  You can view your previous billing history, payments, and view statements in the new portal. 

Cancel Subscription:

Login to your account:

From the homepage, select the Manage Subscription button in the menu. 

Click Manage Subscription

You may be prompted for your username/password once again

Click Subscriptions

Click on the Subscription name

Click on the Triple Dot menu at the top right

Select the Cancel Subscription option, then follow the prompts to completion

Press Cancel at End-of-Term, then Proceed

If you plan to restart service at a later date, please pause your subscription, or an activation fee will apply when re-subscribing at a later date. 
Service is billed in monthly increments, regardless of how many days in a month you use the service. Travel Data does not prorate service charges. Resuming, restarting, or re-subscribing to the service will incur a new monthly fee to be charged immediately. 

1. The first step is to Log In to your Travel Data account.

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2. Click Manage Subscription

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3. You may be prompted for your username/password once again.

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4. Click Subscriptions

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5. Click the Subscription Name

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6. Click Triple Dot menu

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7. Click Cancel Subscription

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8. Click Cancel at End-of-term

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9. Leave an optional reason for cancellation then Click Proceed

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10. That's it. You're done.

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Pausing Subscription

From the subscriptions menu, click or tap on the subscription name. 

Tap or click on the X next to the subscription name. A dropdown menu will appear with plan options. 

Select the Pause Service option, then apply the changes, and continue through checkout. 
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