General
Website Password Reset
To reset your Travel Data Account Password, just visit the account login page here: https://traveldata.page/account/ and click on the Lost Your Password link to receive a link via email to reset your password. WARNING: Be patient! Only press the ...
Account Locked Out
Due to stricter security protocols to keep your account information as secure as possible, failed login attempts will result in a security lock on your account. The lockout lasts anywhere from 5-60 minutes, depending on the threat our system detects. ...
Re-Route Your Delivery
Package Intercept - Reroute Delivery If you've entered incorrect shipping address information, or need to re-reoute your package, Travel Data allows packages to be redirected via the USPS Package Intercept option. Travel Data cannot assist with this ...
Lost in transit
Lost In Transit You should have received an email from Travel Data, as well our shipping partner with tracking information. Please check your spam/junk email folders for this email. You should have also received an "Order Complete" Note/Email from ...
When will my order ship?
If you're curious about order processing, shipping, and handling times, we've provided some additional details below: Order Processing All orders will take up to 3 business days to process. Sim Card only orders may process quicker, but expect any ...
Changing Your Travel Data Account Password
Changing your password must be done via the Password Reset system. Please use the normal login page, then select the Forgot Password option to be sent a code, and reset email.
Cancel, Pause, Restart Subscription
Please login to your Travel Data account, and select the appropriate option to make changes to your account status. You can login here: https://traveldata.page/login/ To Pause/Cancel simply click on the Pause/Cancel button from your account ...
Re-Subscribing after Non-Pay Cancellation
This article only applies to customers whos service or subscription has been terminated by Travel Data due to non-payment, not pausing or cancelling service yourself. To re-subscribe to Travel Data service once your subscription has been cancelled ...