General
Website Password Reset
To reset your Travel Data Account Password, just visit the account login page here: https://traveldata.page/account/ and click on the Lost Your Password link to receive a link via email to reset your password. WARNING: Be patient! Only press the ...
Account Locked Out
Due to stricter security protocols to keep your account information as secure as possible, failed login attempts will result in a security lock on your account. The lockout lasts anywhere from 5-60 minutes, depending on the threat our system detects. ...
Re-Route Your Delivery
Package Intercept - Reroute Delivery If you've entered incorrect shipping address information, or need to re-reoute your package, Travel Data allows packages to be redirected via the USPS Package Intercept option. Travel Data cannot assist with this ...
Lost in transit
Lost In Transit You should have received an email from Travel Data, as well our shipping partner with tracking information. Please check your spam/junk email folders for this email. You should have also received an "Order Complete" Note/Email from ...
When will my order ship?
If you're curious about order processing, shipping, and handling times, we've provided some additional details below: Order Processing All orders will take up to 3 business days to process. Sim Card only orders may process quicker, but expect any ...
Changing Your Travel Data Account Password
Changing your password must be done via the Password Reset system. Please use the normal login page, then select the Forgot Password option to be sent a code, and reset email.
Cancel, Pause, Restart Subscription
Please login to your Travel Data account, and select the appropriate option to make changes to your account status. You can login here: https://traveldata.page/login/ To Pause/Cancel simply click on the Pause/Cancel button from your account ...
Re-Subscribing after Non-Pay Cancellation
This article only applies to customers whos service or subscription has been terminated by Travel Data due to non-payment, not pausing or cancelling service yourself. To re-subscribe to Travel Data service once your subscription has been cancelled ...
Popular Articles
Compatible Devices List
Introduction: Welcome to the Travel Data Compatible Devices List! Here, you’ll find a selection of devices fully supported by our service. Each device purchased from Travel Data arrives pre-configured with a SIM card, ready to activate and use right ...
Activation: Step 2
Using your computer or mobile device, connect to your mifi or router's wireless network. If using a phone, you MUST first switch airplane mode on, then turn your wifi back on, and connect to the mifi, or routers wireless network. Please ignore all ...
Activation: Step 3
Remote Activation Settings In order for our support staff to complete your device configuration, please follow these steps. Please know, we cannot provide specific instructions, as your specific device configuration may be different. *See below if ...
How to Check if a Peplink Cellular Router Supports RemoteSIM
1. Login to your routers control panel then 2. Go to Network (Top tab), then WAN (Left-side tab), and click Details on any cellular WAN. This will open the WAN Connection Settings page. 3. Scroll down to Cellular settings. If you can see the Remote ...
Cancel, Pause, Restart Subscription
Please login to your Travel Data account, and select the appropriate option to make changes to your account status. You can login here: https://traveldata.page/login/ To Pause/Cancel simply click on the Pause/Cancel button from your account ...