Popular Articles
Compatible Devices List
Devices We Recommend: GL-Technologies (Manufacturer) Travel Data has used the following devices with all of our single-carrier data plans. You may click on each device name to be taken to the exact product which is available on Amazon, typically with ...
Activation: Step 3
0:00 Thanks for Activating Your Sim Card, Now We Need To Do Our Part In order for our support staff to complete your device configuration, please follow these steps. Please know, we cannot provide specific instructions, as your specific device ...
Activation: Step 2
Using your computer or mobile device, connect to your mifi or router's wireless network. If using a phone, you MUST first switch airplane mode on, then turn your wifi back on, and connect to the mifi, or routers wireless network. Please ignore all ...
Check for Cellular Connection
Coverage Maps Your device needs a cellular signal in order to connect to the internet. First, use the coverage maps below to ensure you're located in a covered area. Travel Data Red Plan Coverage Map Travel Data Blue Plan Coverage Map Travel Data ...
Speed Issues
Speeds vary widely depending on a number of factors, including distance to tower, and the available bandwidth at the tower you're connected to. Download speeds can range from 1Mbps to 40Mbps and Upload speeds can range from 1Mbps to 25Mbps. As ...
Recent Articles
Reset and Set APN for LT18 Router
Reset Your LT18 Router With the router powered on, press and hold the RESET button for 6 seconds before release. Wait while the router resets. Set the APN If the router does not automatically connect to the correct APN, you can set the proper one ...
Factory Reset GL Routers
With your device powered on, locate the recessed factory reset button then press and hold for 10 seconds until the lights begin to flash in sequence. The device will power off, and back on again - wait until the power light, and the two wifi ...
Setting your GL Routers APN
1. Connect to your device via WiFi or an Ethernet cable plugged into the LAN port on the back of the router. 2. Open a web browser of your choice and enter 192.168.8.1 in the navigation bar. 3. Enter your admin password. If you do not remember your ...
Advanced Diagnostics Reporting
Overview If your GLiNet Equipment is having trouble connecting, we can perform an advanced diagnostic to locate any issues that may be occuring. Please follow this guide to gather the information needed only if you were asked to do so by a support ...
TD Red Ultra Wideband - Unlimited Plan
Travel Data now offers an unlimited data plan ONLY within Ulta-Wideband Coverage areas. A device purchase is required for this plan. You will need to verify coverage prior to ordering your service, as this plan will NOT work with LTE service. It will ...
Technical Support
Activation Process, and Troubleshooting
Common Questions/Answers to Account and Billing issues
Warranty, Return, and Refund Information