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Technical SupportActivations
Activation Process, and TroubleshootingAccount and Billing
Common Questions/Answers to Account and Billing issues
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Activation: Step 3
0:00 Thanks for Activating Your Sim Card, Now We Need To Do Our Part In order for our support staff to complete your device configuration, please follow these steps. Please know, we cannot provide specific instructions, as your specific device ...Compatible Devices List
Compatible Devices: GL-X1200 / Amarok GL-X750 / Spitz GL-X750V2 / Spitz GL-X300B / Collie GL-XE300 / Puli GL-MiFi No Other Devices Are Currently Compatible With Our BYOD Plan OptionCheck for Cellular Connection
Your device needs a cellular signal in order to connect to the internet. 4G Smart Router: Check for a green indicator light on the device that looks like a cellular signal: (A T shape, with 3 bars next to it T|||) If the indicator is solid, or ...Activation: Step 2
0:04 / 1:23 Using your computer or mobile device, connect to your mifi or router's wireless network. If using a phone, you MUST first switch airplane mode on, then turn your wifi back on, and connect to the mifi, or routers wireless network. Please ...Speed Issues
Speeds vary widely depending on a number of factors, including distance to tower, and the available bandwidth at the tower you're connected to. Download speeds can range from 1Mbps to 40Mbps and Upload speeds can range from 1Mbps to 25Mbps. As ...
Recent Articles
Gaming via Cellular Connections
Gaming over the cellular network (any cellular network, really) will not be like gaming on a hardwired connection. Most games can be played successfully, so long as you are not hosting over cellular. In the world of gaming consoles, there are three ...LT18 - AX1800 Product Specifications (Technical)
Attached to this article you can locate and download the product spec sheet for this router.LT18 - Quick Setup Guide
The LT18 is simple to get set up and ready to use right out of the box. Travel Data has already installed one T-Mobile sim card for you, you'll just need to connect the antennas and power the router on to get connected!About LTE Band Locking
What is Band Locking? Band Locking is the practice of locking the router to only use one specific cellular frequency. Does my router support band locking? While our routers are capable of band locking, we do discourage this practice if you plan to ...Website Password Reset
To reset your Travel Data Account Password, just visit the account login page here: https://traveldata.page/account/ and click on the Lost Your Password link to receive a link via email to reset your password. WARNING: Be patient! Only press the ...